How the cloud can underpin contact centre success
Over the past year all contact centres have had to embrace remote and home working. For most, switching to the cloud is likely to be the best solution.
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Agile. Flexible. Scalable.
Trio Cloud Contact Center is reliable, secure, and always highly available and has capabilities relevant to the smallest and largest organisations while seamlessly integrating with other business applications such as CRM tools.
Have it your way!
Enghouse Interactive is in the unique position to provide companies with the best customer contact solution to precisely meet their requirements. CTO Alex Black emphasises not only an extensive range of solutions from on-premise to Cloud, but also the services available at Enghouse to help companies minimise the risk of a transition.
The Cloud Journey
Rupert Adair, Director Product Management at Enghouse Interactive stresses that it is not only the extensive portfolio of proven Cloud solutions that offers customers the flexibility and choice that they are after. Enghouse Interactive is all about the Cloud Journey: providing companies with the necessary stepping stones along the way.
Secure in the Cloud
Alex Black, CTO at Enghouse Interactive addresses security concerns surrounding Cloud infrastructures. He stresses that information stored in the Cloud can be event more secure than on-premise when benefitting from centralised, best in-class, security standards as is the case with Enghouse Cloud.
