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Attendant Console Introduction Webinar

Get to know the Competella Microsoft Teams native Attendant Console solution

This webinar is for anyone looking for an Attendant Console solution that is powered by Microsoft Teams. You can for example work in a Switchboard, be a provider of cloud solutions, a reseller or an existing customer that want to know more about our SaaS-solutions.  No matter what your company size, or even if you still are on Skype for Business, you are welcome to this introduction of Microsoft Teams native Competella Switchboard solutions.

Empower your switchboard on the Teams journey

Request a recording from our Attendant Console webinar!

The Competella Attendant Console is a product in the cloud based Competella Communication Suite which is natively POWER integrated to Teams and offers advanced call distribution and a user-friendly interface which is key to deliver superior service to callers and the organization stakeholders. On these webinars you will get to know more about the Competella Attendant Console. .

Target group: This webinar is aimed at anyone working as an attendant or a supervisor of a switchboard. You can also sell contact centers, be a cloud solution provider or a reseller of switchboard solutions. You have some knowledge of attendant console services but want to know what the Competella Attendant Console solution looks like and you are already working with Microsoft Teams or you have a plan to do that in the future.

Content: During this 40-minute webinar you will get an introduction to the Microsoft Teams native Competella Attendant Console Solution. You will experience how the Attendant Console can help you on the way to Teams in the cloud, how to handle calls with the Attendant Console in operation, how to add keywords, an external contact, change welcome message, create holiday schedule and what the benefits are with the Competella Attendant Console for Teams.

Presentation: This webinar recording is in English.