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Contact Center Introduction Webinar

Welcome to our introduction webinar of the Competella Contact Center solution!

The Competella Contact Center Enterprise and Contact Center Workgroup are products in the cloud based Competella Communication Suite which is natively POWER integrated to Teams. Our solutions enable organizations to deliver the ultimate contact distribution to the best available agents.

Register to watch on demand

This webinar is aimed at those who are working with or in a Contact Center. You can be a Contact Center user or manager, a Contact Center provider, or a reseller of Contact Center solutions. You have some knowledge of contact center solutions but want to know what the Competella Contact Center solution looks like. You are maybe already working with Microsoft Teams or you have a plan to do that in the future.

Recorded: December 8th 2022

Time:  50 minutes

Suitable for: This webinar is aiming at you who is looking for a contact center solution which is natively powered by Microsoft Teams. You can for example work in a Contact Center, be a provider of cloud solutions, a reseller or an existing customer that want to know more about our SaaS-solutions. No matter what size your company is or if you still are on Skype for Business, you are welcome to this introduction of Competella Contact Center solutions in the cloud.

Content: During this 50-minute webinar you will get an introduction to the Competella Contact Center Solution. You will experience how easy Competella can help you on the way to cloud-based Teams Telephony, what the 360-degree overview looks like in live operation. You also will learn how you can get your customer service more efficient using the knowledge of the customer journey, the logs and the statistics and also the key benefits of the Competella Contact Center solutions for Teams.

Presentation: This session is in English.

Contact Center Introduction Webinar